Mentoring Through Uncertainty: How GROW Tunisia Supported Entrepreneurs and Strengthened Local Capacity

Discover how GROW Tunisia paired mentoring with ecosystem capacity building to help entrepreneurs thrive—even in the middle of a crisis.
GROW Tunisia

Project: GROW Tunisia Mentoring Programme

Location: Tunisia

Client: Oxfam and Impact Partner

Years: 2020–2021

Country: Tunisia

Description

The GROW Tunisia programme, delivered by The Human Edge in partnership with Oxfam and Impact Partner, was a 9-month mentoring initiative designed to support growth-stage Tunisian entrepreneurs. Taking place during a period of economic uncertainty and pandemic-related challenges, the programme aimed to strengthen individual entrepreneurs while embedding mentoring capacity within the local ecosystem for long-term impact.

Objectives

  • Help entrepreneurs gain confidence, clarity and strategic tools to grow their businesses
  • Train experienced professionals to become skilled, reflective mentors
  • Build the capacity of Impact Partner to independently design and deliver future mentoring programmes
  • Foster trust-based relationships that could support resilience and adaptability during crises

Approach

The Human Edge designed and delivered a dual-track strategy focused on entrepreneur development and local ecosystem strengthening. The programme included:

  • A 6-day experiential workshop introducing mentoring principles and leadership tools
  • Careful matching of 10 mentors and 10 mentees from Impact Partner’s grantee pool
  • Ongoing support through monthly check-ins, peer learning calls and a mid-programme refresher
  • Tailored capacity building for Impact Partner to sustain and scale future mentoring efforts

Impact

Entrepreneur Growth

  • 90% of mentoring pairs remained active through all 9 months
  • 70% of entrepreneurs achieved the goals they had set
  • Entrepreneurs reported stronger resilience, improved strategic thinking and better self-awareness
  • 60% of participants increased revenue or funding during the programme
  • 100% of mentee businesses remained operational in a tough economic climate

Mentor Development

  • 100% of mentors said they would recommend the programme
  • Mentors deepened their listening, empathy, and coaching skills
  • Mentoring relationships became sources of reflection, strategic feedback and peer learning

Systemic Change

  • Impact Partner developed hands-on capability in programme design, delivery and mentor support
  • A regional mentoring community was seeded
  • The experience laid the foundation for future entrepreneurial support programmes in Tunisia and beyond

Key Takeaways

  • Mentoring multiplies resilience: In volatile environments, trust-based relationships offered emotional support and clear strategy.
  • Capacity building extends impact: By investing in Impact Partner’s skills, GROW created a legacy that outlives the programme.
  • Relational leadership works: Entrepreneurs and mentors alike grew in self-awareness, strategic clarity and connection.