Programme Implementation Guidelines & Resources

The resources you need to implement mentoring that works.

Stop relying on guesswork. Start with structure.

Our programme implementation guidelines give you the frameworks, tools and clarity to design, deliver and evaluate mentoring that’s consistent, credible and built to last.work for your people, your goals and your reality.

We help you design mentoring that’s strategic, sustainable and built to deliver real impact.

Guidelines and resources

Good mentoring doesn't happen by chance

Too often, programmes rely on goodwill instead of clear frameworks and best practice. The result? Inconsistent quality, wasted effort and impact that’s hard to measure or sustain.

You need systems that make quality replicable, not just repeatable good intentions.

Two ways to access proven frameworks

We meet you where you are, whether you’re auditing what exists or designing something new.

 

Standard Guidelines

Ready-to-use frameworks covering the full programme lifecycle.

Our standard guidelines provide evidence-based best practice across four critical areas:

  1. Recruitment & Eligibility Clear criteria and processes for selecting the right mentors and mentees.
  2. Matching & Getting Started Structured approaches to pairing participants and launching relationships effectively.
  3. Ongoing Support Guidance for sustaining momentum, troubleshooting challenges and keeping participants engaged.
  4. Monitoring & Evaluation Practical frameworks for tracking outcomes, measuring impact and reporting results.

These guidelines give your team immediate access to tested approaches, saving months of development time and eliminating common pitfalls.

Perfect for: Organisations launching quickly, teams needing immediate structure, or programmes with limited customisation budgets.

Customised Guidelines

Tailored frameworks designed for your context, goals and people.

We work alongside you to adapt our proven approaches to fit your specific needs, whether that’s your sector, participant group, organisational culture or strategic priorities.

Your customised guidelines include:

  • Context-specific recruitment and eligibility criteria
  • Matching processes aligned with your goals
  • Support structures that fit your team’s capacity
  • M&E frameworks connected to your KPIs and reporting requirements
  • Relevant ready-to-use resource packs for your team and/or participants

 

These guidelines ensure everyone has a shared understanding of quality and purpose, keeping design decisions aligned with your values while assuring funders, boards and partners of your programme’s credibility.

Perfect for: Complex programmes, multi-country delivery, unique participant groups, or organisations embedding mentoring into wider systems.

Equip your people to deliver excellence

Guidelines set the standard. Resources make it practical.

Our ready-to-use resource packs give mentors, mentees and programme teams the tools they need to make mentoring work in everyday delivery:

Onboarding guides and welcome materials

Reflection templates and conversation prompts

Session planning tools and activity guides

Communication samples and process checklists

These resources improve participant experience, reinforce good practice and ensure your impact shows up where it matters most: in the quality of every mentoring conversation.

Available as part of customised guidelines.

Systems save time, money and stress

Good programmes depend on more than good people. They need structure that makes quality the norm, not the exception.

Reduce wasted effort

Eliminate guesswork, inconsistencies and inefficiencies that drain your team's capacity.

Hit your deadlines

Launch on time with frameworks ready to use, not months spent reinventing wheels

Prove credibility

Strengthen trust with funders, boards and partners through evidence-based design.

Scale without chaos

Replicate quality across regions, cohorts or partner organisations without losing standards.

Focus on what matters

Free up your team to concentrate on people and impact, not admin and firefighting.

Rigour meets real-world practicality

We bring nearly two decades of global delivery across sectors and participant groups, combined with our EMCC-accredited frameworks.

We don’t just hand you documents. We translate best practice into practical tools that real teams can actually use, tailored to your goals, culture and capacity.

With us, you gain a partner who understands how to build the clarity, confidence and systems that make mentoring work and make you successful in your role.

Our Track Record

17+ years

Years of experience

190+

Programmes supported

4,500+ ​

Mentors and mentees trained and supported

24

Countries

+70

Partners

If you believe people are the foundation of lasting change, we’re the partner who helps you prove it. 

Ready to build your programme’s foundation? 

Get the frameworks and tools that make excellence standard

 

Whether you need ready-to-use guidelines or fully customised frameworks, we’ll help you create the structure that makes quality mentoring replicable, measurable and sustainable.
strengthens your people and builds lasting chang